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PROCESS MODEL
To stay ahead in today's fast changing business scenario, time is the single biggest factor - time to market, time to launch new products, time to respond to customers.
Organizations are faced with a growing number of challenges and business risks due to rapid advances in technology and increasing pressures on margins. To mitigate the risk of loss of profit, companies are increasingly outsourcing non core functions to Business Process Outsourcing companies.
As our core competence is process delivery to our customers. Our Process is structured with Service Oriented Architecture (SOA) paradigm; it is guided by the following principles as under:
- Interoperability and Integration
- Quick Response Time
- Compliance to Standards
- Optimization of Resources
- Appropriate levels of Security
- Project Cycle Management
- Definition of Roles and Responsibilities
Pure Offshore Model
Our Offshore development model has a unique distinction of providing efficient process delivery solutions with cost and quality advantage, using state-of-the-art technologies, having the capacity to handle large projects and, above all, the ability to execute timely deliveries.
Our Offshore Delivery Center at Mumbai, India is comprised of an excellent delivery facility and staff dedicated to our customer's process requirements.
Under this model, the entire project is executed from our offshore facility. The offshore project manager interacts with the client and works with the delivery team to ensure the timely deliveries of all work products during the lifecycle of the project. The project gets executed using well-defined process centric templates and procedures. A customer-relationship manager is also assigned to ensure the health of the project and to provide oversight to the engagement.
This model provides the best-cost advantage and is quicker to start with.
 
Onsite - Offshore Model
Under this model, one (or more) of the offshore team members is deployed at the client site and works as a liaison between the client and the offshore team. A typical onsite offshore team ratio varies anywhere from 10-90 to 30-70, depending on the specific set of the services involved and scale of the project. The appropriate team ratio for a project is arrived by jointly taking into account the cost, services, project needs and effort.
Some of the advantages of this model include - client interaction with the onsite team during normal business hours, reduced management time from client side, communication & cultural risk coverage and effective & faster knowledge transfer to offshore staff.
 
 
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