| SUBJECTIVE
INDEXING OF MORTGAGE DOCUMENTS |
| Client
- An Integrated Imaging Solutions
Provider in North America |
Project
- Keying of mortgage documents from
all over North America.
The documents varied in nature and
were populated from different states
and counties. The information had
to be keyed in from various pages
of each document. Besides, each document
had no beginning and end page mark.
So the chances to loose an agreement,
if these documents were not marked
properly, were high. |
| Challenges |
| To
organize thousands of received images,
mark individual documents as well
as identify and key in the data from
all these images. Images consisted
of agreements/contracts, emails, financial
docs, charts and diagrams. |
| Our
client requirement was at 99.95% accuracy
in case of document unitization and
names coding. |
| Our
Concerns |
| To
acquire a turnaround of 20,000 documents
per day with a 99.95% accuracy level.
Requisite data to be searched within
the document images with varying number
of pages per document. An innovative
approach was necessary to achieve
these targets. |
| Procedure
|
| We
formulated a double key approach and
One to One Compare of data. Individual
documents were marked and assigned
to two operators for double entry.
|
| Some
technical changes were incorporated
with focus on keying certain data
fields. The double entries were then
compared with each image. Any discrepancies
in entries and the software refused
to proceed, compelling the operators
to make accurate entries. Each file
was matched to every character and
then saved. With all these measures
the project execution ensured accuracy
and success with over 10 million records
delivered. |
| |
| INDEXING
|
| Client
- An Integrated Imaging Solutions
Provider in North America |
| Project
- A TAT (Turn around Time) sensitive
project |
| A
TAT sensitive project with an estimated
deadline for completion of work within
12 hours. About 65,000 to 70,000 records
were being uploaded by client per
day. Each record consisted of a number
of fields, of which 6-7 fields were
utilized more frequently. Secondly,
various business rules and field validations
were needed to achieve the final output. |
| Challenges
|
| 70,000
documents per day with 99.95% accuracy
and that too within 12 hours. Data
to be searched within the documents
and the output file to possess data
in the same pre determined order.
Input data included three types of
images with coded fields to be entered
into the output files. |
| Procedure |
| Software
was designed to match the features
of the client data. The data on being
downloaded was marked with the type
of form and forwarded for double entry.
Technical changes were incorporated
to focus on spot-checking and data
entry accuracy. Each file is saved
only after each character matches
with the image file. A QC step was
also introduced in this project wherein
12-15% data was selected for random
checking. |
| We
have had the pleasure of serving this
client to its satisfaction for the
last six years. We won even more accolades. |
| |
| ART
STUDIO DEVELOPMENT |
| Client:
A Reputed And Mid-sized Digital
Provider in North America |
| Project:
|
| The
project involved developing clip arts
and digital images, for a graphics
designing software to be utilized
globally. |
| Challenges: |
| Our
unfamiliarity was our biggest challenge,
though the will to learn turned to
be our greatest asset. |
| Procedure: |
| We
expressed our in-experience but also
convinced the client to give us a
try. The client offered to train our
staff. We hired digital art professionals
who were later trained by our client
representatives. The images and clip-arts
created by Nucleus Art Studio have
been incorporated in various well-known
graphic-designing softwares. |
| |
| LIBRARY
AUTOMATION |
| Client:
A Knowledge Based Company in WASHINGTON,
D.C. |
| Project:
|
| A
knowledge-based company offered a
project on library automation to us.
The project required an experience
in USMARC (American catalogue standard).
|
| Challenges: |
| Our
inexperience of working in library
automation as per US standards. |
| We
had never done this kind of work previously,
but were keen to learn and take up
new challenges. We mentioned our inexperience
to our client but at the same time
showed our willingness to learn. |
| Procedure: |
| We
expressed our inexperience though
persuaded the client to provide the
services on being trained. Qualified
librarians were selected and hired
to receive the training. We have been
successfully serving this client in
cataloguing millions of records in
the last few years. |
| |